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Welcome to PartyLite Help Center!

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FAQ

Brand Ambassador Program

  • Website cookies
  • Order that goes to corporate
  • Brand Ambassador Program
  • Customer cannot log into account. Disabled – Reset PW not working.
  • Year-End Tax Reporting
  • Paper order form
See all 8 articles

Shipping and FREE Gift

  • FREE gift not showing on orders over $75?
  • Shipping costs/grid
  • How long will it take for my order to arrive?
  • Where do you ship?
  • Order Status
  • Do you offer free shipping?

Returns/100% Love It Guarantee

  • What does the PartyLite "Love It Guarantee" cover?
  • How do I change or cancel my order?
  • How do I return my order?

Our Products

  • Why Do Candles Flicker?
  • What Is Candle Tunnelling?
  • PartyLite ingredients
  • SHARE THE LIGHT charity products
  • Are PartyLite accessories suitable for outdoor use?
  • General product information about our popular jar candles
See all 26 articles

Certificates and Coupons

  • Welcome 20 percent off not working!
  • Gift Certificate / Product Certificate
  • How do I sign up for Candle Connection?
  • Are there currently any marketing promotions?
  • How do I use my coupon/promo code?
  • Can I purchase a PartyLite Gift Certificate?
See all 9 articles

Contact Us

  • PartyLite (email) address & PartyLite Website
  • How do I sign up for emails from PartyLite?

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