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Welcome to PartyLite Help Center!

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  1. PartyLite NA
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FAQ

PartyLite Pay

  • PartyLite Pay contact info

Affiliate Resource Center

  • Affiliate Guide
  • Re-enrollment Program
  • Customer cannot log into account. Disabled – Reset PW not working.
  • Year-End Tax Reporting
  • Privacy and Confidential Information Policy
  • Damage Claims
See all 38 articles

Shipping

  • Shipping costs/grid
  • How long will it take for my order to arrive?
  • Where do you ship?
  • Backorder Updates
  • Order Status
  • Where do you ship?
See all 8 articles

Returns/100% love it guarantee

  • What does the PartyLite "Love It Guarantee" cover?
  • How do I change or cancel my order?
  • Affiliate Return Policy and Return Authorization
  • How do I return my order?
  • What is your return policy?

Our Products

  • Why Do Candles Flicker?
  • What Is Candle Tunnelling?
  • PartyLite ingredients
  • SHARE THE LIGHT charity products
  • Are PartyLite accessories suitable for outdoor use?
  • General product information about our popular jar candles
See all 25 articles

Certificates and Coupons

  • Welcome 15 percent off not working!
  • Gift Certificate / Product Certificate
  • How do I sign up for Candle Connection?
  • Are there currently any marketing promotions?
  • How do I use my coupon/promo code?
  • Can I purchase a PartyLite Gift Certificate?
See all 9 articles

Contact Us

  • Relevant contact details
  • PartyLite email address & PartyLite Website
  • I have an idea or suggestion for PartyLite. How do I get in touch?
  • How do I sign up for emails from PartyLite?

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