PartyLite Pay

• PartyLite Pay contact info

Frequently Asked Questions

• Welcome 15 percent off not working!
• Customer cannot log into account. Disabled – Reset PW not working.
• Catalogs
• Sharing your URL
• If you experience a system issue:
• Password Reset

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Affiliate Resource Center

• Re-enrollment Program
• Year-End Tax Reporting
• Privacy and Confidential Information Policy
• Damage Claims
• Advertising for Affiliates
• Social Media Communications Policy

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Shipping

• Shipping costs/grid
• How long will it take for my order to arrive?
• Where do you ship?
• Backorder Updates
• Order Status

Returns/100% love it guarantee

• What does the PartyLite "Love It Guarantee" cover?
• How do I change or cancel my order?
• Affiliate Return Policy and Return Authorization

Our Products

• Are PartyLite accessories suitable for outdoor use?
• General product information about our popular jar candles
• Are PartyLite candles vegan?
• Why didn't you choose recycled PET (rPET)?
• Why are your tealight cups made of plastic (PET)?
• Utility Candles

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GC & Coupons

• Gift Certificate / Product Certificate
• How do I sign up for Candle Connection?
• Are there currently any marketing promotions?
• How do I use my coupon/promo code?
• Can I purchase a PartyLite Gift Certificate?
• How do I use my gift certificate?

Contact Us

• Relevant contact details
• Home Office Business Hours
• How does your referral program work?
• I have an idea or suggestion for PartyLite
• Have a partnership opportunity?
• How secure is your website?

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